1. Who We Are

Acumen IBC SRL

Registered Office: Via Magenta 44, 16125 Genoa (GE), Italy

Acumen provides VAT compliance, fiscal representation, and advisory services to businesses operating across Italy and the EU.

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2. Data We Collect

 

We may collect and process the following types of personal data:

 

• Full name and contact details (email address, phone number, business address)

• Tax ID, VAT number, or company registration data

• Information submitted via our contact forms

• Communications via email or phone

• IP address and browser data (for website functionality and analytics)

 

We do not collect sensitive personal data unless required by law.

 

 

3. Legal Basis for Processing

 

We process personal data lawfully, based on one or more of the following legal grounds:

 

• To fulfil a contract or pre-contractual obligation (Art. 6(1)(b) GDPR)

• To comply with legal obligations (Art. 6(1)(c) GDPR)

• Based on legitimate interests (Art. 6(1)(f) GDPR), such as providing services or improving user experience

• Based on your consent, when required (Art. 6(1)(a) GDPR)

 

 

4. How We Use Your Data

 

Your personal data may be used for the following purposes:

 

• To provide our services (VAT registration, fiscal representation, compliance support)

• To respond to inquiries and provide customer support

• To issue invoices and process payments

• To comply with tax, accounting, or regulatory obligations

• To improve our website functionality and services

 

 

5. Data Sharing and Transfers

 

We do not sell or rent your personal data.

 

We may share your information with:

 

• Our trusted service providers and consultants

• Governmental or regulatory bodies, if legally required

• Other entities within the Acumen network, only as necessary for service provision

 

Your data will be stored in the EU or in jurisdictions with adequate data protection, and protected by strict contractual safeguards if transferred.

 

 

6. Data Security

 

We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data.

 

Despite our best efforts, no data transmission over the internet is 100% secure. You use our services at your own risk.

 

 

7. Data Retention

 

We retain personal data only as long as necessary to fulfil the purposes outlined above, and in accordance with legal, tax, and regulatory obligations.

 

 

8. Your Rights under GDPR

 

You have the following rights under EU law:

 

• Right to access your data

• Right to rectify inaccurate data

• Right to erase your data (“right to be forgotten”)

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time (when applicable)

• Right to lodge a complaint with a supervisory authority

 

To exercise your rights, please contact us at: privacy@acumenibc.com

 

 

9. Cookies & Tracking

 

Our website may use cookies and tracking tools for basic analytics and to enhance functionality. You will be informed and have the option to manage preferences via our cookie banner.

 

 

10. Contact Information

 

Data Controller:

Acumen IBC SRL

Via San Giorgio 2, interno 20B, 3rd floor

Genoa, Italy

 

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.

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